Fall/Winter Hours:
Monday • Closed
Tuesday–Saturday • 12:00 PM – 4:00 PM
Sunday • Closed
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At Alex Bike Shop, our knowledgeable and experienced technicians are equipped to service and repair all brands of conventional bicycles. Whether you purchased your bike recently from a department store or bought it from a bike shop decades ago, we have the expertise to get it running smoothly again.

 

We operate a full-service repair department, handling everything from complete overhauls and tune-ups to minor and major repairs. We keep a wide range of common replacement parts in stock to help ensure fast and efficient turnaround times.

 

We understand that being without your bike is never ideal — especially in Minnesota, where the riding season is limited. That’s why we make it a priority to complete tune-ups and repairs as quickly as possible while never compromising on quality. Our goal is simple: get you back on your bike promptly, and get the job done right the first time.

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Service Policy

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To ensure we provide the highest level of service and stand behind every repair, we are currently unable to accept the following:

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• E-bikes purchased from other retailers

We do not service the mechanical or electrical components of e-bikes purchased from other retailers. E-bikes can include brand-specific technology that require special diagnostic tools and knowledge. Cheap or off-brand e-bikes may not be designed to be repaired safely, and improper service could create a fire or safety hazard. For these reasons, we recommend having your e-bike serviced at the retailer where it was purchased, where they have the proper tools and expertise.

 

• Bicycles that are beyond repair or not designed to be serviced

Some bikes may be in such poor condition that attempting repairs can cause additional damage or compromise the bike’s safety. Even after repairs, these bikes may not ride safely. For your protection and ours, we cannot accept bikes that are structurally unsound, heavily worn, or not intended to be serviced.

 

• Bikes without a traditional seat post

Our service stands require a traditional seat post to safely mount and work on a bike. Bikes without a standard seat post, such as recumbents or other unusual designs, cannot be secured in our stand, so we are unable to provide service on these models.

 

 

These guidelines allow us to focus on the repairs and maintenance we can confidently complete with quality and reliability. Thank you for your understanding and cooperation.

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